U.S. Embassy Pretoria
877 Pretorius Street, Arcadia
Pretoria 0083
South Africa
Telephone: +(27)(12) 431-4000 / 012-431-4000
Fax: +(27)(12) 431-5504 / 012-431-5504
The U.S. Embassy in Pretoria does not provide consular services to the public.
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Email: ACSJohannesburg@state.gov

Consulates

U.S. Consulate General Johannesburg
1 Sandton Drive (opposite Sandton City Mall)
Johannesburg 2196
South Africa
Telephone:+(27)(11) 290-3000 / 011-290-3000 (Monday – Thursday: 8:00 a.m. to 5:00 p.m.; Friday: 8:00 a.m. to 12:00 p.m.)
Emergency After-Hours Telephone: +(27) 79-111-1684 / 079-111-1684 (from within South Africa)
Fax: +(27)(11) 884-0396 / 011-884-0396
Email: ACSJohannesburg@state.gov

U.S. Consulate General Cape Town
2 Reddam Avenue, West Lake 7945,
Cape Town, South Africa
Telephone: +(27)(21) 702-7300 / 021-702-7300 (from within South Africa)
Emergency After-Hours Telephone: +(27) 702-7300 / 079-111-0391 (from within South Africa)
Fax: +(27)(21) 702-7493 / 021-702-7493 (from within South Africa)
Email: americanscapetown@state.gov

U.S. Consulate General Durban
303 Dr. Pixley KaSeme Street (formerly West Street)
31st Floor Delta Towers
Durban 4001
South Africa
Telephone: +(27) (31) 310-3300/031-310-3300 (from within South Africa)
Emergency After-Hours Telephone: +(27) (31) 310-3300 or +(27) 079-111-1445 / (031) 310-3300 or 079-111-1445 (from within South Africa)
Email: ACSDurban@state.gov

See the Department of State’s Fact Sheet on South Africa for information on U.S.-South Africa relations.

South Africa strictly enforces entry and exit requirements and other immigration laws. Failure to observe these requirements may result in the traveler being denied entry, detained, deported, or deemed inadmissible to enter South Africa in the future.

Please visit the Department of Home Affairs website for the most up to date entry and exit requirements.

The Embassy of the Republic of South Africa is located at 3051 Massachusetts Avenue, NW, Washington, DC 20008, telephone (202) 232-4400. Visit the Embassy of South Africa for the most current visa information.

Two Consecutive Blank Visa Pages: South Africa requires travelers to have two consecutive completely blank visa pages in their passports upon every arrival in South Africa. YOU WILL BE DENIED ENTRY if you do not have two consecutive blank visa pages in your passport. This does not include the endorsement pages.

Traveling with minors: There are special requirements for minors traveling through South African ports of entry. Visit the Department of Home Affairs website for the most up-to-date requirements for traveling with minors to or from South Africa.

Immunizations: Travelers entering South Africa from WHO-designated countries with risk of yellow fever virus (YFV) transmission must present their current and valid International Certificate of Vaccination as approved by the World Health Organization (WHO) (“yellow card”). See the Centers for Disease Control and Prevention’s South Africa page.

The U.S. Department of State is not aware of any HIV/AIDS entry restrictions for visitors to or foreign residents of South Africa. However, South Africa has a high HIV/AIDS prevalence.

Other: Find information on dual nationality, prevention of international child abduction and customs regulations on our websites.

Alerts regarding important safety and security information such as demonstrations, road security, and weather events are posted on the Embassy’s website.

In South Africa the equivalent to the “911” emergency line is 10111.

The following paragraphs provide a summary, but please read the Department of State’s most recent Overseas Security Advisory Council Country Security Report on South Africa, which provides detailed information about safety and security concerns for travelers to South Africa.

Civil Unrest:
Strikes and demonstrations occur frequently. These can develop quickly without prior notification and occasionally turn violent, and may include the burning of vehicles, buildings, or tires – which may serve as roadblocks; throwing rocks or other objects; or physical attacks. Strikes and demonstrations can also interrupt traffic and the provision of electricity, water, public transportation, fuel, and other goods and services. Periodic incidents of mob violence directed against refugees and immigrants from other African countries occur in South Africa. During labor protests, strike breakers or those perceived to be strike breakers have been violently attacked. Protests involving taxis and ride hailing services can turn violent. See Travel and Transportation section below for guidance.

Precautions:

• Avoid demonstrations and use vigilance during your movements around the country. Even events intended to be peaceful can become violent.
• Maintain caution in areas frequented by foreigners.
• Monitor news and Alerts.

Crime:
Crime in South Africa is very high. Violent crimes happen in places where people live, work, travel, or go out. This includes armed home invasions by criminal groups, which lead to assaults, rapes, and murder. Popular tourist spots and big hotels have their own security to prevent these incidents. But visitors and residents are still affected by armed robbery, rape, kidnapping, carjacking, mugging, and "smash-and-grab" attacks on vehicles. It's important to be extra careful at traffic lights and on/off ramps where cars slow down or stop. To avoid being robbed when buying jewelry or electronics outside high-end stores, many vendors offer to deliver your purchase to your home or hotel for a fee. Crime can happen anywhere and at any time, even in and around Kruger National Park. U.S. government staff and visitors have been robbed near our diplomatic facilities. It's especially important to be cautious in the central business districts (CBDs) of major cities, especially after dark. Crime victims have also been followed from OR Tambo Airport in Johannesburg and then robbed when they reach their home or hotel. 

Theft can be bold and in broad daylight. Travelers and U.S. diplomats report having cell phones stolen from their hands, as well as purses or wallets taken off counters while paying for goods at stores. Car theft and hijacking continues to plague the country, particularly in large cities. Travelers should choose secure parking options and double check locked doors before leaving a parked car.

Throughout South Africa, U.S. citizens should:

•  Avoid walking alone especially after dark.
• Avoid visiting informal settlement areas unless you are with someone familiar with the area. Please note that U.S. mission staff are required to use fully armored vehicles when visiting many townships in and around the Cape Town area and visiting hours are restricted to between 0700-1500 hours.
• Do not display cash and valuables.
• Avoid cash-in-transit vehicles both on the road, as well as ATMs when being refilled. Armed criminal gangs frequently target cash-in-transit vehicles while stopped at customer sites, but also ambush cash-in-transit vehicles while on the road. Such violent armed attacks involve automatic weapons, explosives, and gangs of criminals. Criminals frequently use remote jamming and signal interceptors with success.
• Drive with doors locked and windows closed.
• Always carry a copy of your U.S. passport and visa (if applicable). Keep original documents in a secure location.
• Avoid driving during periods of load shedding (rolling blackouts) as the roads can become extremely congested due to a lack of traffic signals. These traffic jams and slow-moving traffic can provide opportunities for smash and grab robberies.

Student Groups: There have been instances of student groups being robbed while conducting outreach and service visits in townships. On these occasions, student groups coordinated with officials to conduct service visits and upon arrival were held and then robbed by armed perpetrators.

Demonstrations occur frequently. They may take place in response to political or economic issues, on politically significant holidays, and during international events.

• Demonstrations can be unpredictable, avoid areas around protests and demonstrations.
• Past demonstrations have turned violent.
• Check local media for updates and traffic advisories.

Internet romance and financial scams are prevalent in South Africa. Scams are often initiated through Internet postings/profiles or by unsolicited emails and letters. Scammers almost always pose as U.S. citizens who have no one else to turn to for help.

Tips to avoid scammers:

• Look for red flags such as individuals who say they live in a remote location, a profile that was recently created or seems to be too good to be true, the pace of the relationship is moving too quickly, or requests for money.

• Set up a phone call/video chat in the initial stages.
• Do a reverse image search on the profile picture.
• If the individual asking for help claims to be a U.S. citizen, rather than helping them, you should refer them to the closest U.S. Embassy or Consulate so we can work with local authorities to assist them.

Common scams include:

• Romance/Online dating
• Money transfers
• Lucrative sales
• Gold purchase
• Contracts with promises of large commissions
• Grandparent/Relative targeting
• Free Trip/Luggage
• Lotteries
• Inheritance notices
• Work permits/job offers
• Bank overpayments

Technology Usage Abroad: Mobile devices are vulnerable to compromise, theft, and physical damage anywhere in the world. Best practices prior to traveling abroad include keeping all software (for operating systems and apps) updated and using virtual private network (VPN) and encrypted voice over IP (VoIP) applications if possible. Make sure that all VPN/VoIP are reputable, and U.S. based. Do not connect to unknown open Wi-Fi.

GPS navigation apps. Prior to using the GPS navigation apps, make sure you research the route to make sure it is safe. GPS navigation apps may give you the shortest route without safety consideration.

Dating apps and websites. Be careful when using dating apps and online dating websites in foreign countries as scammers may target U.S. citizens. Let your friends and family know where you are, meet in a popular public place, and avoid eating or drinking anything suspicious. Don't go to bars or nightclubs alone. 

Credit cards and ATMs. Travelers need not surrender their credit card to any vendor. They will bring a credit card machine to customers.

Be cautious when using ATMs outside of banks and reputable hotels because ATM and Credit Card skimming is common. Thieves may pretend to help you use a malfunctioning ATM and steal your ATM cards. Skimmers have also been found on machines used to pay parking tickets at shopping malls and office buildings. To avoid this risk, pay parking fees with cash. 

See the FBI pages for information.

Victims of Crime:

U.S. citizen victims of sexual assault or domestic violence should report crimes to the local police at 10111. Remember that local authorities are responsible for investigating and prosecuting the crime.

See our webpage on help for U.S. victims of crime overseas.

The U.S. Consulates General in South Africa can:

• help you find appropriate medical care
• assist you in reporting a crime to the police
• contact relatives or friends with your written consent
• explain the local criminal justice process in general terms
• provide a list of local attorneys
• provide information on victim’s compensation programs in the U.S.
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution
• help you find accommodation and arrange flights home
• replace a stolen or lost passport

Terrorism Threat: Extremists with ties to international terrorist organizations, such as al-Qai’ida, al-Shabaab, and ISIS, historically have used South Africa as a logistical hub to conduct recruitment and financial facilitation. There has been increased activity by ISIS sympathizers and supporters locally, including the placement of incendiary devices and kidnapping for ransom operations. South African authorities have periodically arrested individuals and charged them with terrorism related crimes. The U.S. Department of Treasury’s Office of Foreign Assets Control has publicly designated ISIS members operating in South Africa who have provided technical, financial, or material support to the terrorist group. Check the Mission’s website to review Alerts to U.S. citizens, and register with the U.S. Mission to South Africa to receive new Alerts by email during your travels.

For more information, see our Terrorism page.

Game parks and outdoor safety: Visitors have been injured and killed by wild animals in South Africa. It is dangerous to leave your vehicle in game parks outside of designated areas. Observe all park regulations and follow the instructions of guides. Be mindful of sharks when swimming. Rip tides are common and very dangerous. Do not swim alone in isolated areas or dive into unfamiliar waters.

Hikers must be prepared for rapidly changing weather conditions and ensure they have proper clothing and supplies. Many areas, especially in the Western Cape province, experience brush fires during the summer months (December-February). These fires can burn for several days. Monitor local media and follow fire crew instructions regarding road closures and evacuations.

Tourism: The tourism industry is regulated. Rules for best practices and safety inspections are enforced. Hazardous areas are marked with signs and professional staff are available for organized activities. If you get hurt, there is medical treatment available. Outside of big cities, it might take longer for help to come. It's a good idea for U.S. citizens to get medical evacuation insurance. U.S. citizens are strongly encouraged to purchase medical evacuation insurance.

See our webpage for more information on insurance providers for overseas coverage.

Infrastructure: In the country, there are often scheduled blackouts called "Load Shedding". These blackouts are meant to protect the electrical grid, but they cause the whole country to lose power for up to six hours every day. This is bad for businesses that don't have another way to get power, like hotels. Load shedding also causes traffic lights to stop working, which leads to traffic jams and more crime. It can also affect access to water, cell phone signal, fuel availability, and safety features in rural areas.

Criminal Penalties: If you break local laws, even if you don't know, you can be deported, arrested, or put in prison. If you want to start a business or do a job that needs special permission, you should ask the local authorities for information before you start.

Some crimes can also be punished in the United States, even if they are not against local law. For examples, see our website on crimes against minors abroad and the Department of Justice website.

Arrest Notification: If you are arrested or held, ask police or prison officials to notify the nearest U.S. Consulate in South Africa immediately. See our webpage for further information.

Counterfeit and Pirated Goods: Counterfeit and pirated goods are prevalent in many countries and may be illegal according to the local laws. Counterfeit and pirated goods may pose significant risks to consumer health and safety. You may be subject to fines and/or have to give up counterfeit and pirated goods if you bring them back to the United States. See the U.S. Customs and Border Protection website and U.S. Department of Justice website for more information.

Faith-Based Travelers: See our following webpages for details:

• Faith-Based Travel Information
• International Religious Freedom Report 
• Human Rights Report 
• Best Practices for Volunteering Abroad

LGBTQI+ Travelers: There are no legal restrictions on same-sex sexual relations or the organization of LGBTQI+ events in South Africa.

See our LGBTQI+ Travel Information page and section 6 of our Human Rights Report for further details.

Travelers with Disabilities: South Africa law mandates access to buildings for persons with disabilities, but these laws are rarely enforced. Some tourist attractions, and restaurants near tourist attractions, are equipped with ramps and other options to facilitate access. Conditions vary significantly across the country.

The law in South Africa prohibits discrimination against persons with physical, sensory, intellectual and mental disabilities, and the law is enforced unevenly. Social acceptance of persons with disabilities in public is as prevalent as in the United States. Expect accessibility to be limited in public transportation, lodging, communication/information, and general infrastructure.

Students: See our Students Abroad page and FBI travel tips.

Women Travelers: South Africa has one of the highest rates of sexual assault and gender-based violence in the world. Women travelers should take special care to follow safety and security precautions listed on this page when traveling in South Africa  

See our travel tips for Women Travelers.

Special Circumstances: Parts of South Africa may face drought conditions, water scarcity, and rainfall patterns that may be erratic. Water supplies in some areas may be affected. Water-use restrictions may be in place in the affected municipalities.

For emergency services in South Africa, dial 10111. Ambulance services are:

• not widely available and training and availability of emergency responders may be below U.S. standards;
• not present throughout the country or are unreliable in most areas except in major cities and may;  
• not be equipped with state-of-the-art medical equipment.

We highly recommend that all travelers review the U.S. Centers for Disease Control and Prevention’s Travelers’ Health webpage and general Traveler Advice for South Africa.

• Select your destination in the Travelers’ Health webpage.
• Review all sub-sections including the Travel Health Notices, Vaccines and Medicines, Non-Vaccine-Preventable Diseases, Stay Healthy and Safe, Healthy Travel Packing List, and After Your Trip.
• Review the Traveler Advice webpage that provide advice on medical considerations including: 
  • Reasons for Travel (for example: Adventure Travel, Spring Break Travel)
  • Travelers with Special Considerations (for example: Allergies, Long-Term Travelers and Expatriates)
  • and General Tips (for example: Traveling with Medications, Travel Vaccines)

Private medical facilities are good in urban areas and in the vicinity of game parks but limited elsewhere. Private medical facilities require a deposit before admitting patients. Pharmacies are well-stocked, but you should carry an adequate supply of prescription medication in original packaging, along with your doctor’s prescription. HIV and AIDS is a major public health concern.

The Department of State, U.S. embassies and U.S. consulates do not pay medical bills. Be aware that U.S. Medicare/Medicaid does not apply overseas. Most hospitals and doctors overseas do not accept U.S. health insurance.

Medical Insurance: Make sure your health insurance plan provides coverage overseas. Private medical facilities will require payment before care is administered. See  insurance providers for overseas coverage. Visit the U.S. Centers for Disease Control and Prevention for more information on type of insurance you should consider before you travel overseas. for more information on type of insurance you should consider before you travel overseas.

If your health insurance plan does not provide coverage overseas, we strongly recommend your Health Abroad.

If traveling with prescription medication, check with the Embassy of South Africa to ensure the medication is legal in South Africa. Always, carry your prescription medication in original packaging with your doctor’s prescription.

The following diseases are prevalent:

• Hepatitis A
• Hepatitis B
• Malaria
• Measles
• Rabies
• Typhoid
• Yellow Fever
• Leptospirosis
• Schistosomiasis
• African Tick-bite Fever
• Chikungunya
• Crimean-Congo Hemorrhagic Fever
• Rift River Valley
• Avian/Bird Flu
• Hantavirus
• Tuberculosis (TB)

Vaccinations: Be up to date on vaccinations recommended by the U.S. Centers for Disease Control and Prevention.

For further health information:

• World Health Organization
• U.S. Centers for Disease Control and Prevention (CDC)

Air Quality: Visit Air Now Department of State for information on air quality at U.S. Embassies and Consulates.

Air pollution is a significant problem in several major cities in South Africa. Consider the impact seasonal smog and heavy particulate pollution may have on you and consult your doctor before traveling if necessary.

The air quality varies considerably and fluctuates with the seasons. It is typically at its worst in the Winter (Southern Hemisphere). People at the greatest risk from particle pollution exposure include:

• Infants, children, and teens
• People over 65 years of age
• People with lung disease such as asthma and chronic obstructive pulmonary disease (COPD), which includes chronic bronchitis and emphysema.
• People with heart disease or diabetes
• People who work or are active outdoors
• The U.S. Embassy maintains a list of doctors and hospitals. We do not endorse or recommend any specific medical provider or clinic.
• Adequate health facilities are available major cities but health care in rural areas may be below U.S. standards.
• Public medical clinics lack basic resources and supplies.
• Hospitals and doctors often require payment “up front” prior to service or admission. Credit card payment is not always available. Most hospitals and medical professionals require cash payment.

Medical Tourism and Elective Surgery

Medical tourism is a rapidly growing industry. People seeking health care overseas should understand that medical systems operate differently from those in the United States and are not subject to the same rules and regulations. Anyone interested in traveling for medical purposes should consult with their local physician before traveling and visit the U.S. Centers for Disease Control and Prevention website for more information on Medical Tourism.

Visit the U.S. Centers for Disease Control and Prevention website for information on Medical Tourism, the risks of medical tourism, and what you can do to prepare before traveling to South Africa.

We strongly recommend supplemental insurance to cover medical evacuation in the event of unforeseen medical complications.

Your legal options in case of malpractice are very limited in South Africa.

Although South Africa has many elective/cosmetic surgery facilities that are on par with those found in the United States, the quality of care varies widely. If you plan to undergo surgery in South Africa, make sure that emergency medical facilities are available, and professionals are accredited and qualified.

Pharmaceuticals

Exercise caution when purchasing medication overseas. Pharmaceuticals, both over the counter and requiring prescriptions, are often readily available for purchase with minimal regulation. Counterfeit medication is common and may be ineffective, the wrong strength, or contain dangerous ingredients. Medication should be purchased in consultation with a medical professional and from reputable establishments.

U.S. Customs and Border Protection and the Food and Drug Administration are responsible for rules governing the transport of medication back to the United States. Medication purchased abroad must meet their requirements to be legally brought back into the United States. Medication should be for personal use and must be approved for usage in the United States. Please visit the U.S. Customs and Border Protection and the Food and Drug Administration websites for more information.

Water Quality & Food Safety

In many areas, tap water is not potable. Bottled water and beverages are generally safe, although you should be aware that many restaurants and hotels serve tap water unless bottled water is specifically requested. Be aware that ice for drinks may be made using tap water.

Altitude

Johannesburg is at high altitude (5,751 feet). Be aware of the symptoms of altitude sickness and take precautions before you travel. Visit the U.S. Centers for Disease Control and Prevention website for more information about Travel to High Altitudes.

Adventure Travel

Visit the U.S. Centers for Disease Control and Prevention website for more information about Adventure Travel.

Road Conditions and Safety: Road conditions are generally good in South Africa, but the road traffic death rate is nearly three times higher in South Africa than in the United States. The high incidence of road traffic mortality is due to a combination of poor driving, limited enforcement of traffic laws, road rage, aggressive driving, distracted driving, and driving under the influence of alcohol. Use extreme caution driving at night. U.S. government employees are discouraged from driving after dark outside of major metropolitan areas, except for highway travel between Pretoria and Johannesburg. Traffic lights are frequently out of order.

Traffic Laws: Traffic in South Africa moves on the left, and the steering wheel is on the right-hand side of the car. Under South African law, all occupants of motor vehicles equipped with seatbelts are required to wear them while the vehicle is in operation. Texting or talking on a cell phone without a hands-free unit while driving is illegal. Treat all intersections with malfunctioning traffic lights as a four-way stop.

South African law does not require an international driver’s license. A valid driver’s license from any U.S. state or territory that has the signature and photo of the driver is valid to drive in South Africa for stays of less than six months.

Please refer to the Road Safety page for more information. Also, visit the websites of South African Tourism and the South African National Roads Agency for more information regarding local transportation trends and laws.

Public Transportation:

Taxis: The use of individual metered taxis dispatched from established taxi companies, hotel taxis, and tour buses is recommended. U.S. government personnel are not allowed to use minibus taxis or hail taxis on the street or use a taxi stand. Minibus taxi drivers are often unlicensed and drive erratically.

Transportation Network Companies: Transportation Network Companies (TNCs), such as Uber, also operate in South Africa. U.S. government personnel may only use TNCs with a dispatch application that provides vehicle description, license plate number, and the driver’s name, picture, user rating, and the ability to share trip information. The user should verify the information provided by the company, such as the vehicle make/model, license plate number, and driver’s name/picture, prior to entering the vehicle. TNCs should not be used to travel outside major metropolitan areas. Pick up and drop off should not be done near a traditional taxi stand due to tensions between rideshare and taxi drivers that have resulted in altercations.

Rail Service: The long-distance rail service, Shosholoza Meyl; the rapid rail Gautrain in Gauteng Province; and luxury rail services, such as Shosholoza Meyl Premier Classe, Blue Train, and Rovos Rail are generally safe and reliable, though mechanical problems and criminal incidents do sometimes occur. U.S. government personnel are not allowed to use the Metrorail commuter rail service because of safety and crime concerns. There have been recent reports of fires being set on Metrorail train cars.

See our Road Safety page for more information. Visit the website of South Africa’s Road Safety authority and Traffic Management Corporation. 

Aviation Safety Oversight: The U.S. Federal Aviation Administration (FAA) has assessed the government of South Africa’s Civil Aviation Authority as being in compliance with International Civil Aviation Organization aviation safety standards for oversight of South Africa’s air carrier operations. Further information may be found on the FAA’s safety assessment page.

Maritime Travel: Mariners planning travel to South Africa should also check for U.S. maritime advisories and alerts on the Maritime Administration website. Information may also be posted to the websites of the U.S. Coast Guard and the National Geospace Intelligence Agency (select “broadcast warnings”).